Showing posts with label gmail. Show all posts
Showing posts with label gmail. Show all posts

Tuesday, June 10, 2008

gmail psa

Apparently if you send an email to around 500 recipients and several bounce, gmail's automatic anti-spam provisions will kick in and you won't be able to send email for around 24 hours. In telling friends and colleagues about my move to EMI I, of course, triggered this limit. Fortunately, gmail is working again now.

Interesting user experience lesson, though. If you rely on a free service that has no human support, what happens when the algorithm generates a false positive and locks you out? If Google had a "Pay $20 for help" button, I would have happily done that to resolve the issue. Hell, I would have paid $100 to fix it. Wonder if they're leaving money on the table?